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Get airline compensation for a delayed flight.

If your flight to or from the EU is delayed by more than 3 hours, the EU 261/2004 Regulation provides for a right to compensation ranging from €250 to €600 plus additional compensation based on actual damages suffered.

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Delayed FlightEU 261 Scope

EU 261 Regulation is applicable in the following situations:

Leaving the EU

Your flight is covered everytime your departure point is a European airport, no matter who the operating air carrier is. For instance, a flight from Milan (Italy) to New York (USA) operated by Delta Airlines is covered.

Arriving in the EU

Your flight is covered if your arrival point is a European airport, as long as the operating air carrier is European, no matter where you come from. For instance, a flight from Rio to Paris with Air France is covered.

Important note: Island, Norway, Morocco and Switzerland and the so-called "outermost regions" (i.e. French Guiana and Martinique, Mayotte, Guadeloupe and La Réunion, Saint-Martin, Madeira and the Azores, and the Canary Islands) apply the EU 261 Regulation as well.

Delayed FlightEU 261 Compensation

Whatever the reason behind the disruption, you are always entitled to choose between a ticket refund and a rerouting.

Get up to 600starting as 3h delay

+ additional compensation

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DistanceCompensation per passenger
Less than 1500 km250 €
Between 1500 km and 3500 km*400 €
More than 3500 km**600 €
Additional Compensation
€€€Based on proven losses
  • * All EU internal flights of more than 1500 km and all other flights between 1500 km and 3500 km.
  • ** All non EU internal flights of more than 1500 km.

Additional Damages

You can always claim more than the EU 261 fixed compensation if you can demonstrate further losses.

Unlike all others, we will systematically claim a refund of your additional damages. More money for you.

Head of damagesAmount
EU 261 Compensation600 €
Car Rental60 €
Lost Accommodation150 €
Transportation costs40 €
Compensation from Air France850 €*

* Based of a EU 261 compensation assumption of 600€.

Delayed FlightEU 261 Care and Assistance

If your flight is delayed and you have to wait more than 2 hours in the airport before departure you are entitled to:

Customer Care

Eat, drink and phone while waiting for departure at the expense of the airline.

Accommodation and Transportation

Get the airline to pay for accommodation (if departure is the next day) and transport to your accommodation.

Delayed FlightEU 261 Extraordinary Circumstances

You are not elibigle to compensation in the event of "extraordinary circumstances", which are considered to be out of the company's control and were unavoidable even if all reasonable measures had been taken.

CauseCompensation due
Internal strikeYes
External strikeNo
Adverse weather conditionsNoBeware as carriers often claim this as a loophole to avoid paying.
Technical issuesYes
Issues on previous rotationYes
Airport closureNo
Bird strikeNoUnless it occurs on a previous rotation.

Weclaim wins in and out of court

1000€Air Canada settles after being taken to Court

Stéphane P. was delayed 4 hours on an Air Canada flight not covered by EU 261 Regulation. Weclaim filed a lawsuit in court based on the Montreal Convention. Less than 2 months later an out of court settlement was reached.

1100€Weclaim wins againts Volotea in a lightning lawsuit

Anne-Sophie G. was delayed on a Marseille-Rennes flight operated by Volotea in July 2017 due to a technical problem. Volotea categorically refused to pay compensation. Weclaim seized the court and got Volotea decision in 8 months.

287€Weclaim wins unprecedented victory: Finnair forced to pay compensation on a less than 3 hours delayed flight

Veronica M. was delayed less than 3 hours on a Finnair flight from Miami to Paris. The flight was not covered by EU Regulation 261 but Veronica received a cash compensation in court of a percentage of her flight ticket.

Why it works?

World-Class Travel legal Experts

Trust us, companies will use any and every argument possible in order to avoid having to reimburse you. Our team of experts is extremely well-versed in the Travellers protection Regulation and will fight tooth and nail to have your rights enforced.

  • You can afford the best travel legal experts today.

Sent in 72h. Paid in 67 days.*

You claim will sent within 72h. Guaranteed.

On average, you will receive your compensation within 67 days in case of a settlement. Track your claim progress through your dashboard and get notified along the way.

* Based on real data.

  • Any question? We are a chat, phone or email away.

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  • If you don’t get paid, we don't get paid. It's as simple as that.

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