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Get railway compensation for a delayed train.

If your train is delayed, the EU 1371/2007 Regulation provides for a right to compensation ranging from 25% to 75% of your ticket fare plus additional compensation based on actual damages suffered.

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Delayed Train:EU 1371 Scope

EU 1371 Regulation applies to all rail journeys and services throughout the european community provided by one or more railway undertakings licensed in the EU.

Important note: Trips between a non EU country and an EU country are not covered.

Delayed Train:EU 1371 Compensation

Without losing your right of transport, you are entitled to the EU 1371 compensation if your train arrive late at your initial final destination. The amount of compensation depends upon the actual delay.

Get up to 75% of your ticket fare

in 1 month

Claim now
Delaydelay at your final destinationCompensationas a percentage (%) of the train ticket fare
Less than 60 min25%
Less than 120 min50%
Less than 180 min75%*
  • * Only for SNCF (France).

Delayed Train:EU 1371 Care and Assistance

If you train arrives or departs more than 60 minutes late, you are entitled to receive, free of charge:

  • Meals and refreshments in reasonable relation to the waiting time, if they are available on the train or in the station, or can reasonably be supplied;
  • Hotel or other accommodation, and transport between the railway station and place of accommodation, in cases where a stay of one or more nights becomes necessary or an additional stay becomes necessary, where and when physically possible;
  • If the train is blocked on the track, transport from the train to the railway station, to the alternative departure point or to the final destination of the service, where and when physically possible.

Delayed Train:EU 1371 No Extraordinary Circumstances

Delayed train compensation is due in every circumstances. Railway companies are not allowed to refuse.

CauseCompensation due
Internal strikeYes
Adverse weather conditionsYes
Technical issuesYes
Issues on previous segmentYes
suicide on the tracksYes

Why it works?

World-Class Travel legal Experts

Trust us, companies will use any and every argument possible in order to avoid having to reimburse you. Our team of experts is extremely well-versed in the Travellers protection Regulation and will fight tooth and nail to have your rights enforced.

  • You can afford the best travel legal experts today.

Sent in 72h. Paid in 67 days.*

You claim will sent within 72h. Guaranteed.

On average, you will receive your compensation within 67 days in case of a settlement. Track your claim progress through your dashboard and get notified along the way.

* Based on real data.

  • Any question? We are a chat, phone or email away.

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Wonder how much you can claim? Check your right to compensation free of charge today.

Receive your compensation on your bank account, minus our success fee (25% in case of settlement). Check our pricing list for More details

  • If you don’t get paid, we don't get paid. It's as simple as that.

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