Claim your compensation
If your train is delayed, the EU 1371/2007 Regulation provides for a right to compensation ranging from 25% to 75% of your ticket fare plus additional compensation based on actual damages suffered.Check compensation now
EU 1371 Regulation applies to all rail journeys and services throughout the european community provided by one or more railway undertakings licensed in the EU.
Without losing your right of transport, you are entitled to the EU 1371 compensation if your train arrive late at your initial final destination. The amount of compensation depends upon the actual delay.
|Delaydelay at your final destination||Compensationas a percentage (%) of the train ticket fare|
|Less than 60 min||25%|
|Less than 120 min||50%|
|Less than 180 min||75%*|
If you train arrives or departs more than 60 minutes late, you are entitled to receive, free of charge:
Delayed train compensation is due in every circumstances. Railway companies are not allowed to refuse.
|Adverse weather conditions||Yes|
|Issues on previous segment||Yes|
|suicide on the tracks||Yes|
Trust us, companies will use any and every argument possible in order to avoid having to reimburse you. Our team of experts is extremely well-versed in the Travellers protection Regulation and will fight tooth and nail to have your rights enforced.
You claim will sent within 72h. Guaranteed.
On average, you will receive your compensation within 67 days in case of a settlement. Track your claim progress through your dashboard and get notified along the way.
* Based on real data.
Wonder how much you can claim? Check your right to compensation free of charge today.
Receive your compensation on your bank account, minus our success fee (25% in case of settlement). Check our pricing list for More details
If you experienced a travel disruption in the past five years, you might be owed some money. Give us your travel details and you’ll discover instantly how much you can get.