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Get airline compensation for an overbooked flight.

If you were denied boarding on a flight to or from the EU, the EU 261/2004 Regulation provides for a right to compensation ranging from €250 to €600 euros plus additional compensation based on actual damages suffered.

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Overbooked FlightEU 261 Scope

If you were denied boarding, you are entitled to compensation even if you have been rerouted or refunded.

Leaving the EU

Your flight is covered everytime your departure point is a European airport, no matter who the operating air carrier is. For instance, a flight from Milan (Italy) to New York (USA) operated by Delta Airlines is covered.

Arriving in the EU

Your flight is covered if your arrival point is a European airport, as long as the operating air carrier is European, no matter where you come from. For instance, a flight from Rio to Paris with Air France is covered.

Important note: If your travel has started and your connecting flight is cancelled: you are entitled to a return flight to the first point of departure, at the earliest opportunity (example: you were supposed to go to Italy from Lyon and your connecting flight is cancelled: you can obtain to go back to Lyon if you no longer want to go to Italy)

Overbooked FlightEU 261 Compensation

You are entitled to compensation even if you have been rerouted or refunded.

Get up to 600

plus additional damages

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DistanceCompensation per passenger
Less than 1500 km250 €
Between 1500 km and 3500 km*400 €
More than 3500 km**600 €
Additional Compensation
€€€Based on proven losses
  • * All EU internal flights of more than 1500 km and all other flights between 1500 km and 3500 km.
  • ** All non EU internal flights of more than 1500 km.

Additional Damages

You can always claim more than the EU 261 fixed compensation if you can demonstrate further losses.

Unlike all others, we will systematically claim a refund of your additional damages. More money for you.

Head of damagesAmount
EU 261 Compensation600 €
Car Rental60 €
Lost Accommodation150 €
Transportation costs40 €
Compensation from Air France850 €*

* Based of a EU 261 compensation assumption of 600€.

Overbooked FlightEU 261 Care and Assistance

So long as you are bumped off an overbooked flight, you shall always be entitled to choose between a ticket refund and a rerouting.

Ticket Refund

The law provides that airlines must refund your ticket no later than 7 days after the overbooked flight, by bank transfer. You are entitled to a refund of both your outward and return flights if the outward flight is overbooked and to a refund of your return flight if you have already flown your outward flight.

Rerouting

You are entitled to a rerouting flight, under comparable transport conditions, to your final destination either (i) at the earliest alternative or (ii) at a later date of your choosing, subject to seat availability.

While waiting for your rerouting flight, you are entitled to:

  • Customer care: Eat, drink and phone while waiting for the rerouting flight at the expense of the airline.
  • Accomodation and Transportation: Get the airline to pay for accommodation (if rerouted the next day) and transport to your.

Important note: If your travel has started and your connecting flight is cancelled: you are entitled to a return flight to the first point of departure, at the earliest opportunity (example: you were supposed to go to Italy from Lyon and your connecting flight is cancelled: you can obtain to go back to Lyon if you no longer want to go to Italy)

Overbooked FlightEU 261 Denied boarding causes

You are not eligible to the EU 261 compensation for an overbooked flight if the air carrier can prove that your were denied boarding for reasonable causes.

CauseCompensation due
Passenger with health issueYes
Passenger pausing safety or security threatNo
Inadequate travel documentationNoVisa, Ids validity dates

Why it works?

World-Class Travel legal Experts

Trust us, companies will use any and every argument possible in order to avoid having to reimburse you. Our team of experts is extremely well-versed in the Travellers protection Regulation and will fight tooth and nail to have your rights enforced.

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Sent in 72h. Paid in 67 days.*

You claim will sent within 72h. Guaranteed.

On average, you will receive your compensation within 67 days in case of a settlement. Track your claim progress through your dashboard and get notified along the way.

* Based on real data.

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