Claim your compensation
If you were denied boarding on a flight to or from the EU, the EU 261/2004 Regulation provides for a right to compensation ranging from €250 to €600 euros plus additional compensation based on actual damages suffered.Check compensation now
If you were denied boarding, you are entitled to compensation even if you have been rerouted or refunded.
Your flight is covered everytime your departure point is a European airport, no matter who the operating air carrier is. For instance, a flight from Milan (Italy) to New York (USA) operated by Delta Airlines is covered.
Your flight is covered if your arrival point is a European airport, as long as the operating air carrier is European, no matter where you come from. For instance, a flight from Rio to Paris with Air France is covered.
You are entitled to compensation even if you have been rerouted or refunded.
|Distance||Compensation per passenger|
|Less than 1500 km||250 €|
|Between 1500 km and 3500 km*||400 €|
|More than 3500 km**||600 €|
|€€€Based on proven losses|
You can always claim more than the EU 261 fixed compensation if you can demonstrate further losses.
Unlike all others, we will systematically claim a refund of your additional damages. More money for you.
|Head of damages||Amount|
|EU 261 Compensation||600 €|
|Car Rental||60 €|
|Lost Accommodation||150 €|
|Transportation costs||40 €|
|Compensation from Air France||850 €*|
* Based of a EU 261 compensation assumption of 600€.
So long as you are bumped off an overbooked flight, you shall always be entitled to choose between a ticket refund and a rerouting.
The law provides that airlines must refund your ticket no later than 7 days after the overbooked flight, by bank transfer. You are entitled to a refund of both your outward and return flights if the outward flight is overbooked and to a refund of your return flight if you have already flown your outward flight.
You are entitled to a rerouting flight, under comparable transport conditions, to your final destination either (i) at the earliest alternative or (ii) at a later date of your choosing, subject to seat availability.
While waiting for your rerouting flight, you are entitled to:
You are not eligible to the EU 261 compensation for an overbooked flight if the air carrier can prove that your were denied boarding for reasonable causes.
|Passenger with health issue||Yes|
|Passenger pausing safety or security threat||No|
|Inadequate travel documentation||NoVisa, Ids validity dates|
Trust us, companies will use any and every argument possible in order to avoid having to reimburse you. Our team of experts is extremely well-versed in the Travellers protection Regulation and will fight tooth and nail to have your rights enforced.
You claim will sent within 72h. Guaranteed.
On average, you will receive your compensation within 67 days in case of a settlement. Track your claim progress through your dashboard and get notified along the way.
* Based on real data.
Wonder how much you can claim? Check your right to compensation free of charge today.
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If you experienced a travel disruption in the past five years, you might be owed some money. Give us your travel details and you’ll discover instantly how much you can get.