Réclamer votre indemnisation
I started using Weclaim in 2015 and am very happy I did! I have several pending claims (flight delay; luggage delay; missed flight) and have already been compensated for a canceled flight (Hop!) and a delayed flight (British Airways). Weclaim’s team is courteous, responsive, efficient and available: I placed my initial phone call on a Friday night at 7pm, and Frédéric PELOUZE – Weclaim’s founder – picked up the line. I find the website easy to use. In addition, I’m always able to talk to a lawyer and get an understanding of the process and timeline. I receive status updates; Weclaim take over my travel disruption issues and deal with them on my behalf: it’s simple and worry free! It’s nice to know we can rely on professionals who are on our side, committed to get the highest compensation for us passengers, too often at the mercy of the airlines. Thank you and keep up the good work!
I got bumped off a flight and even though the airline did provided a substitute transportation to get to Paris I wasn't sure whether they had the right to oversell tickets like that. I asked Weclaim about my rights and ended up giving them my case. Got paid in less than 30 days. Couldn't ask for a better outcome.
I could not get on my flight to Odessa via Kiev because Ukraine Airlines messed up with my reservation. Lost my whole ticket and had to buy a more expensive last minute ticket. The airline just wouldn’t refund me nor compensate me while their mistake was obvious. I turned over to Weclaim and they nailed it. They reached a settlement in a few months. Loved that the claim handler in charge of my case kept me posted at each step of the process.
Air France not only cancelled my flight but I also had to leave from another airport and the taxi costs were left at my expense. In these moments, you just hope that someone who knows your rights will defend you. Guys at Weclaim are perfect for that. Even though we had to go to court, the case was eventually settled, but it was worth the fight. It's nice to know that there are people out there that have your back when your travel provider screws it.
Very responsive and dedicated to their clients, Weclaim did a perfect job.
My flight has been cancelled and the airline refused to pay any compensation. In less than three months, everything was settled and I received my compensation ... I didn't even know that such consumer rights existed in Europe. Furthermore, the team is very professional and works in a very efficient manner. I would strongly recommend Weclaim to my friends !
Tuve un vuelo atrasado de 4 horas, Weclaim se aseguro que la compañía me reembolsaba los gastos de alimento y me concedía una compensacíon de 250 euros. Estoy encantada de este servicio.
Auf meinem letzen Flug, war ich schokiert, mein Gepäck zu abrufen, die während des Fluges beschädigt wurden. Weclaim hat mir den Betrag dieses Gepäcks in 4 Monaten nach langen Verhandlungen mit der Fluggeselischaft zu erhalten. Danke Weclaim!!
I would and have recommend Weclaim to family and friends to benefit from their services. Thank you Weclaim crew for a job well done.
Si vous avez subi un problème lors d'un voyage au cours des cinq dernières années, il se peut qu'on vous doive de l'argent. Donnez-nous les détails de votre voyage et vous découvrirez instantanément combien vous pouvez obtenir.