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Compensation: can an airline force me to accept a travel voucher instead of a bank transfer ?


The airline cannot force you to accept a travel voucher. You are entitled to request a bank transfer.

Article 7 of European Regulation (EC) 261/2004 provides that 'the compensation referred to in paragraph 1 shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services'.

Although the airline can offer a voucher, it is your choice whether to accept this or not, and your right to request a bank transfer.

If you're unsure how to claim from the airline, get in touch with us now!

by Frédéric PELOUZE, Weclaim Founder & Director

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