Compensation: can an airline force me to accept a travel voucher instead of a bank transfer ?
No
The airline cannot force you to accept a travel voucher. You are entitled to request a bank transfer.
Article 7 of European Regulation (EC) 261/2004 provides that 'the compensation referred to in paragraph 1 shall be paid in cash, by electronic bank transfer, bank orders or bank cheques or, with the signed agreement of the passenger, in travel vouchers and/or other services'.
Although the airline can offer a voucher, it is your choice whether to accept this or not, and your right to request a bank transfer.
If you're unsure how to claim from the airline, get in touch with us now!
by Frédéric PELOUZE, Weclaim Founder & Director
News, legal information, travel tips and more.
Ready to get cash compensation?
If you experienced a travel disruption in the past five years, you might be owed some money. Give us your travel details and you’ll discover instantly how much you can get.